Basic
Construction Information
Our clocks have a
battery operated mechanism and require a
single "AA" battery. Please read descriptions
carefully. The 24" weigh 9 lbs., the 36"
weigh 17 lbs. and the 48" weigh 27 lbs. The wood material used is 1/2"
compressed wood (MDF). Our clocks are
ready to hang, with a heavy wire and brackets
that are glued
and screwed on the back. Please be
cautious as you hang them, as they may be heavy.
Please be sure to use a hanging devise that is
properly suited and appropriate for their
weight. Shillville Clock assumes no
responsibility for improper hanging, or related
damage that may possibly occur due to misuse.
Shipping
Information
Please allow 10-15
business days to
manufacture your
clock. We ship from Arizona and Utah, and US
shipping takes approx. 3 to 5 business days.
Occasionally your processing time
may slightly exceed that due to summer breaks
and vacations.
Prices include Continental US ground shipping.
Please contact us for additional International
shipping rate prior to purchase.
Damage, Return
& Refund
Policy
Please spend the
time you need to place your order properly and
carefully. Our clocks are
made custom to your specifications and are
therefore not returnable or refundable, unless
we determine the clock can be resold.
A 3% credit card processing fee will be retained
to cover our processing costs once your card has
been processed. Your shipping fees are not
refundable. We do our best to
represent our clocks accurately in our
descriptions and images.
Shipping damage is the
sole responsibility of the
shipping carrier, although we do our best to
package them well and use reputable carriers.
We can assist you in filing a damage claim if
that becomes necessary, and we'll do our best to
get you an undamaged clock. Please contact
us as soon as possible if you receive your clock
damaged.
You may Email us
with any other questions you might have.
